Lecture Notes

LEC # TOPICS
1 Introduction to Operations Strategy (PDF 1)
(PDF 2 - 1 MB)
2 Process Concepts
3 Process Redesign Techniques
4 Process Redesign Techniques (continued)
5 Idea Marketplace
6 Process Identification and Modeling
7 Introduction to Clockspeed
8 Supply Chain Dynamics/3-DCE (PDF - 1.2 MB)
9 Clockspeed Concepts (continued)
10 Process Enterprises
11 Leading Process Redesign
12 Process Redesign Methodology
13 Process Implementation
14 Clockspeed Concepts (continued)
15 Strategic Positioning
16 Operations Measurement & Improvement
17 Operations Measurement & Improvement (continued) (PDF)
18 Supplier Relations
19 Capabilities Choice
20 Product Process & Supply Chain Design
21 Standardizing Operations
22 Capabilities Strategy