Guides
Finding the Right Words: Essential Gambits for Interpersonal Feedback (PDF) (Courtesy of Jane Dunphy. Used with permission.)
Letters of Transmittal and Executive Summaries (PDF) (Courtesy of JoAnne Yates. Used with permission.)
Power Proofreading (PDF) (Courtesy of Jane Dunphy. Used with Permission.)
Interactive Presentation: The Role of the Audience (PDF) (Courtesy of Jane Dunphy. Used with permission.)
Nonverbal Communication Variables (PDF) from 21F.019 Communicating Across Cultures
Rubrics
Professional Presentations (PDF)
Examples
Persuasive Communication: "Alderman" E-mail (PDF)
Tone: "Dewey Library" Letters (PDF)
Exercises
"Craigstone Corporation" Persuasion Exercise (PDF) (Courtesy of JoAnne Yates. Used with permission.)
Strategic Interviewing Exercise (PDF) (Courtesy of Jane Dunphy. Used with permission.)
"Electronic Communication: Creating a Policy" (PDF)
"The CEO World Tour" Cross-Cultural Communication Exercise (PDF)
"Some Questions to Ask about Culture" (PDF) from 21F.019 Communicating Across Cultures
Feedback Forms and Worksheets
Presentation with Q&A Feedback Form (PDF)
Interactive Presentation Feedback Form (PDF)
Persuasive Cover Letter Worksheet (PDF)
Persuasive Cover Letter Feedback Form (PDF)
Setting Team Ground Rules Worksheet (PDF)
Team Progress Report Feedback Form (PDF)
Team Presentation Feedback Form (PDF)
Team Presentation (Individual Component) Feedback Form (PDF)